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One thing which does not work smoothly involves the 3-for-2-years discount offered last year. I took that offer, and more recently planned to place my account under a family plan along with a new account for my aunt and uncle. But when I tried to import my existing account, I found that if I did so, I would lose the extra year. It would just disappear. I asked, but there was nothing to be done about it. So for now I have a family account to manage my aunt and uncle's account, but my own account won't be under the umbrella for another 2-1/2 years, or until I'm sufficiently tired of the extra complexity to give up the remaining value (which IIRC is prorated over the three years).
Edward
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